OriginalCaveman Companion — Terms of Use and Community Rules

Last updated: 12 October 2026. These terms are also the end-user licence agreement for the app. "The app" means the OriginalCaveman Companion app on Android and iPhone and its website version at originalcaveman.com/community, which uses the same account.

1. About these terms

These terms are an agreement between you and Redec Industrial Ltd, trading as OriginalCaveman (company number 05394419, registered office 1 Easter Industrial Park, Ferry Lane South, Rainham, Essex RM13 9BP) ("we", "us"). By creating an account or using the app you agree to them. Please also read our Privacy Policy, which explains how we use your data.

2. Who can use the app

• You must be 18 or over.
• One person per account, using accurate details. Your app account is also your originalcaveman.com account.
• Keep your password safe. You're responsible for what happens on your account.

3. Community rules

Do not post, send or share anything that:

• abuses, bullies, harasses, threatens or intimidates anyone;
• is hateful or discriminates against people for who they are;
• is sexual, pornographic or graphically violent;
• is illegal, or encourages anything illegal or dangerous, including deliberately unsafe food advice;
• is spam, or advertises or sells anything without our permission;
• pretends to be someone else, including our team;
• shares someone else's personal details without their permission;
• you don't have the right to share, such as other people's photos or recipes copied word for word.

Profile photos. Your profile photo should be you, or something that represents you (your cooker, your food, a logo you own). Don't use a photo of someone else's face without their permission, a photo of a child, or a brand or logo you don't own. Profile photos are checked like every photo and our team can remove any that break these terms.

@mentions and polls. Use @mentions to bring someone into a conversation, not to pester them. Members can send up to 3 @mentions an hour; our team can mention more. Only our team can use @everyone. Polls, in the Group and in Pit Chat, are for genuine questions, not for advertising or spam.

Also don't cheat Embers or the Race of the Year (for example with extra accounts or swapping fires), and don't try to break, overload or get around the app's security.

4. Reporting and blocking

• Report any post, comment, message or member from its ⋯ menu. Our team reviews reports and aims to act within 24 hours.
• Block a member from their profile to hide what they post and stop them contacting you.
• Moderators may remove content, suspend accounts (read and shop only) or ban accounts from the app, and everything they do is recorded.

5. Your content

• You own what you post. You give us a free, non-exclusive licence to store, show and copy it within the app (on phones and on the website version), for example in the Group, on your profile, in Caveman's Picks if our team picks your post, and in Cook this when someone follows your recipe, for as long as it's in the app.
• Caveman's Picks: each week our team may choose a member's post as the Caveman's Pick. It's shown at the top of the Group for a while and kept in Caveman's Picks for as long as the post is up. You can delete your post at any time, and it leaves Caveman's Picks too.
• We won't use your content in advertising, or anywhere outside the app, without asking you first.
• You're responsible for what you post. We may remove anything that breaks these terms.

6. Embers, levels and rewards

• Embers are points for taking part, and for shopping at originalcaveman.com. They have no cash value and can't be sold, swapped or transferred.
• How Embers are earned is shown in the app (Account → Embers), and we may change it. We'll show changes in the app.
• Orders you placed on originalcaveman.com as a guest, with the same email address as your account, count once you've confirmed that email address is yours.
• Rewards, such as discount codes, follow the shop's terms, including any expiry date.
• We may remove Embers that were earned by cheating, or for orders that were refunded or cancelled.

7. Race of the Year and competitions

Each competition has its own rules, which apply alongside these terms. See the Race of the Year rules. Our competitions are run by us alone: Apple and Google are not sponsors of them and are not involved in them in any way.

8. Thermometers and food safety

• Thermometer readings come from your thermometer and its own service. They can be delayed or missing, and alarms can fail.
• Always check food is safely cooked with your thermometer before serving, and follow food safety guidance such as the Food Standards Agency's.
• Recipes and advice from members are their own. Use your own judgement.
• Labels such as “BBQ Expert” are given by our team to members for their knowledge and helpfulness in the community. They aren't professional qualifications. Advice from anyone — including labelled members and our own team — is shared from personal experience, isn't professional advice, and you decide what to try and are responsible for cooking safely.
• MEATER and Inkbird are trademarks of their respective owners. OriginalCaveman isn't affiliated with, sponsored or endorsed by them, and their own terms apply to their products and services.

9. Shopping

The app opens originalcaveman.com to buy. Purchases are covered by the website's terms and your legal rights as a consumer, not by these terms.

Butcher's Block specials

• Our partner butcher posts special cuts and other posts in the Group; they're gathered together on the Block tab. Each special shows its price, how many are available and how long it runs, as set when it was posted.
• Specials that have sold out or ended stay on the Block, marked Sold out or Ended, so members can see what's been on offer. They can no longer be ordered.
• Specials are limited and can sell out or end early. A special is only reserved for you once your order on originalcaveman.com is complete.
• The Order button takes you to that product on originalcaveman.com, and the website's terms apply to the sale, including delivery and your consumer rights.
• Butcher's Block notifications are on when you join, so you hear about new cuts (at most one notification a day). You can switch them off at any time in Account → Notifications → Butcher's Block specials, or with the bell on the Block tab.

10. Changes to the app and these terms

We may update, change or stop features. If we change these terms in an important way, we'll tell you in the app; if you keep using the app after that, the new terms apply.

11. Suspending or ending your account

• You can delete your account at any time (Account → Delete my account).
• We may suspend or ban an account that breaks these terms. If we do, we'll tell you why unless the law or someone's safety prevents it. Banned accounts can't sign in to the app; your originalcaveman.com orders aren't affected.

12. Our responsibility to you

• The app is free and provided as it is. We work to keep it running, but can't promise it will always be available or free of errors.
• We aren't responsible for losses that weren't foreseeable, or for content posted by other members.
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit, and nothing affects your legal rights as a consumer.

13. If you use an iPhone (App Store terms)

• These terms are between you and us only, not Apple. We, not Apple, are responsible for the app and its content.
• Your licence to use the app is personal and non-transferable, on Apple devices you own or control, as allowed by the App Store's Usage Rules.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet any applicable warranty, you can tell Apple, and Apple may refund the purchase price (the app is free). Apple has no other warranty obligation for the app.
• Apple is not responsible for any claims by you or anyone else about the app, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims; we are, as these terms set out.
• You confirm you're not in a country under a UK or US government embargo, and you're not on any government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

14. If you use Android (Google Play)

Google Play's terms also apply to downloading the app. Google is not responsible for the app or its content.

15. Law and disputes

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts.

16. Contact us

Redec Industrial Ltd, trading as OriginalCaveman (company number 05394419, registered office 1 Easter Industrial Park, Ferry Lane South, Rainham, Essex RM13 9BP). Email: sales@redecindustrial.com, or message the team in the app.